Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

At Imaxim Shop, we curate a wide range of products, including smartphones, laptops, tablets, smartwatches, audio devices, gaming consoles, home automation devices, drones, and much more. We source our products from top brands and manufacturers known for their quality, performance, and reliability.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Pay on Delivery

Delivery Brief: Imaxim Shop

Welcome to Imaxim Shop! We strive to make your gadget shopping experience as convenient as possible, including our same-day delivery service. Here’s a step-by-step overview of our delivery procedure:

  1. Item Selection: Browse our website or visit our flagship store to select the gadgets you wish to purchase. We offer a wide range of products, from smartphones and laptops to tablets, smartwatches, audio devices, gaming consoles, home automation devices, drones, and more.

  2. Location Setting: During the checkout process on our website or with the assistance of our in-store staff, you will be prompted to set the delivery location. Please provide accurate and complete address details, including your name, contact number, and any specific delivery instructions, to ensure a smooth and timely delivery.

  3. Payment on Delivery: At Imaxim Shop, we offer the convenience of payment on delivery. Once your order is confirmed, our delivery personnel will bring the items to your specified location on the same day. You can make the payment in cash or through card payment at the time of delivery. Please have the exact amount ready for cash payments to expedite the process.

  4. Same-Day Delivery: We understand the importance of prompt delivery. Our dedicated delivery team works diligently to ensure that your gadgets are delivered to you on the same day of your purchase, subject to stock availability and delivery location within our service area.

  5. Quality Check: Before accepting the delivery, please inspect the items to ensure they are in good condition and match your order. Our delivery personnel will be happy to address any concerns or questions you may have. In the unlikely event that you receive a defective or damaged product, please contact our customer service team immediately for assistance.

  6. Customer Satisfaction: At Imaxim Shop, your satisfaction is our top priority. If you have any feedback or questions about your delivery experience, please feel free to contact our customer service team. We are here to assist you and ensure that you are fully satisfied with your purchase.

  7. Returns and Exchanges: If you wish to return or exchange a product, please refer to our return policy, which outlines the process and requirements. Our customer service team will be happy to assist you with any returns or exchanges.

We hope this delivery brief helps you understand our same-day delivery procedure at Imaxim Shop. We are committed to providing you with a seamless and convenient delivery experience for your gadget purchases. Thank you for choosing Imaxim Shop, and we look forward to serving you!

Need a Help?

  • 0713569755
  • whatsapp Whatsapp
  • Email:sales@imaxim.co.ke

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